How to Add a New Customer

By Arslan Riaz Updated Jun 21, 2026 396 views

Customer records store all contact and tax information that auto-fills on every invoice, saving you time and reducing errors.

Steps to Add a Customer

  1. In the sidebar, click Contacts → Customers (or Add Customer directly).
  2. Click the Add Customer button at the top-right of the list.
  3. Fill in the required fields:

Required Fields

  • Name / Business Name: Enter the customer's full name or company name.
  • Contact Type: Choose Individual or Business.

Contact Information Tab

  • Mobile / Phone: At least one contact number.
  • Email: Used for sending invoice PDFs by email.
  • Address / City: Billing address printed on invoices.

Tax Information Tab

  • NTN: National Tax Number — required for B2B sales tax invoices to be FBR-compliant.
  • STRN: Sales Tax Registration Number — enter if the customer is also a registered sales-tax person.
  • CNIC: Required for individual customers in some FBR reporting contexts.

Payment Information Tab

  • Credit Limit: Maximum outstanding balance you will allow for this customer. Useful for controlling credit risk.
  • Pay Term: Default payment terms (e.g., 30 days net).
  • Opening Balance: If this customer already owes you money from before you started using the system, enter the amount here.
  1. Click Save Customer.
💡 Tip:Use Contacts → Import Customers to upload hundreds of customers at once via an Excel file using the downloadable template.
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