How to Add a New Customer
By Arslan Riaz
Updated Jun 21, 2026
396 views
Customer records store all contact and tax information that auto-fills on every invoice, saving you time and reducing errors.
Steps to Add a Customer
- In the sidebar, click Contacts → Customers (or Add Customer directly).
- Click the Add Customer button at the top-right of the list.
- Fill in the required fields:
Required Fields
- Name / Business Name: Enter the customer's full name or company name.
- Contact Type: Choose Individual or Business.
Contact Information Tab
- Mobile / Phone: At least one contact number.
- Email: Used for sending invoice PDFs by email.
- Address / City: Billing address printed on invoices.
Tax Information Tab
- NTN: National Tax Number — required for B2B sales tax invoices to be FBR-compliant.
- STRN: Sales Tax Registration Number — enter if the customer is also a registered sales-tax person.
- CNIC: Required for individual customers in some FBR reporting contexts.
Payment Information Tab
- Credit Limit: Maximum outstanding balance you will allow for this customer. Useful for controlling credit risk.
- Pay Term: Default payment terms (e.g., 30 days net).
- Opening Balance: If this customer already owes you money from before you started using the system, enter the amount here.
- Click Save Customer.
💡 Tip:Use Contacts → Import Customers to upload hundreds of customers at once via an Excel file using the downloadable template.
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